Frequently Asked Questions
Everything you need to know about your Tropicflow shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by destination but generally range between 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Yes, Tropicflow is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to follow your package's journey directly to your door.